Frequently Asked Questions

We uphold a stringent no-show policy to ensure fairness and optimal class experience for all our students. If you fail to attend a class without providing the required 72-hour notice, we are unable to offer a refund or credit for the missed session. This policy is in place to minimize disruptions and financial loss, ensuring that our classes remain viable and rewarding for both students and instructors.

In the event of a no-show, you will need to rebook and pay for a new class at a time that better suits your schedule. We understand that unforeseen circumstances can arise, but we encourage all our students to communicate any changes as early as possible to allow others the opportunity to fill the space. This not only supports our community-centric approach but also enhances the learning environment for everyone involved.

We appreciate your understanding and cooperation in maintaining the integrity of our class schedules and the quality of your learning experience.

We understand that delays can happen, but to ensure the quality and continuity of our classes, all students must strive to arrive on time. If you arrive late, you’re welcome to join the class already in progress. However, please note that the class will end as scheduled to respect the time of students scheduled after you and the instructor.  Ask your instructor about booking additional studio time to complete your class.

Credit Card Payments: For cancellations with adequate notice, we’ll issue a refund to your original payment method, minus a 5% processing fee.  Refunds generally take 3 to 5 business days to show in your account.

Store Credit, Coupons, Gift Certificates: Upon timely cancellation, your account will automatically be credited for future classes.

For a more personalized sewing experience, private lessons can be the perfect choice. These sessions allow for one-on-one instruction tailored to your specific needs and pace. You can book private lessons directly through our website. Whether you're a beginner looking to learn the basics or an experienced sewer seeking to refine your skills, our expert instructors are here to guide you.

Although we do not sell sewing supplies at our studio, we are happy to recommend several local businesses that specialize in sewing materials and tools. Just ask us during your visit or check the resources section on our website for a list of recommended suppliers.

If you're experiencing issues with your sewing machine, our dedicated repair page offers guidance and resources. While we do not offer repair services directly, we can provide you with information on trusted local repair shops that specialize in sewing machine maintenance and repairs.

Currently, we do not accept sewing commissions. However, if you need assistance with a sewing project or are looking for someone to complete a commission, we suggest checking local listings on craigslist.org or even FaceBook Marketplace. They may offer the services you need or be able to recommend someone who does.

Absolutely, every class or camp fee includes comprehensive materials and personal assistance. We expect every student might need some help, and our experienced staff is always ready to support your child’s learning journey throughout their projects.

Fear not, regardless of your sewing proficiency, we offer flexible scheduling for our After School Series or Camp Programs. Beginners receive personalized guidance starting with the basics, including threading the sewing machine, sewing straight lines, and crafting a simple patchwork pillow.  And that's just the beginning!

You need only bring your enthusiasm! For sessions extending beyond three hours, consider packing a snack or some change for the vending machines. While we provide all necessary materials, you’re welcome to bring your own sewing machine or materials if you prefer.

Each youth class is at least 90 minutes long, and completing a project within an hour is typically not achievable. However, we offer storage for unfinished projects, allowing you or your child to continue working across multiple sessions. More complex projects will require additional time.

Our focus is primarily on mastering the sewing machine, although we integrate essential hand-sewing techniques for finishing touches. The bulk of our curriculum is dedicated to machine sewing.

Safety is our top priority. While our studio is a bustling environment, we ensure that our sewing machines and tools are child-friendly. Although minor injuries like pin pricks or minor burns can happen, we are prepared with first aid and have maintained a record of safety without serious incidents for over a decade.

Yes, we encourage parents to drop off their children for classes. We find children learn best when they have the space to explore independently. Parents are welcome to stay, particularly if participating in a lesson, but we suggest focusing on your project to foster a positive learning environment for your child.

We offer a wide range of projects suitable for all skill levels. Beginners start with a level 1 project like a patchwork pillow and can progress through more advanced projects at their own pace. We welcome students to bring personal projects once they're comfortable with the basics.

Our classes maintain a cozy atmosphere with no more than six students, ensuring personalized attention, while camps are larger, hosting 15 to 25 students. We offer different classes for adults and kids, and pre-registration is required for all sessions. Despite the size, our teaching approach remains consistent, focusing on project-based learning.

We provide all necessary materials for class projects, which we prefer to be completed in class to ensure the material costs are covered. If you bring your own materials, you're free to take your project home at any stage.

We recommend packing a healthy lunch or snack to keep your child energized throughout their sewing class. They might also bring money to purchase items from our vending machine, which is stocked with somewhat less healthy options. Remember, a well-fed student is a happy and productive learner!

We take allergies very seriously and urge all parents to consider potential allergens when preparing snacks. As our classes may include children with nut allergies, we recommend avoiding nut-based foods if possible. This approach helps ensure a safer environment for everyone. Please treat our classroom as you would any other public space where allergens may be present.

Our Sew and Save page is regularly updated with the latest promotions and discounts available at our studio. We encourage you to visit our website frequently to stay informed about new deals that could enhance your sewing experience. From seasonal offers to special discounts for repeat customers, we aim to provide value while fostering your creative journey.