- You may cancel any class booking from the My Account Page at any time up to 5 minutes (24 hours for camps) before the class/camp start time. If you used store credit or a gift certificate to purchase the class or camp then the value will be returned to your account immediately for future use. If you paid for your class/camp with a credit card then a store credit will be manually issued to your account within 24-48 hours. There are no refunds for canceled classes or camps. If you fail to attend a class without canceling then no credit will be issued, no exceptions.
- If you used store credit or gift certificate to pay for your class or camp you can simply cancel the first class from the My Account Page and then use the credit to rebook the desired class or camp time. If you paid by credit card then you must cancel the first class, wait for your store credit to be issued (up to 48 hours), then rebook the desired class time. Or you can pay to book the desired class time immediately and save your store credit for use in the future.